Customer/Technical Service is our Priority! Let us work with you to create the best solution for your paddling needs.
Call us at our Atlanta headquarters or reach out by email:
Office Phone: 770-518-0045
Toll Free: 1-866-SUSPENZ
U.S. Domestic Shipping - FedEx Ground (2-5 days) anywhere in the 48 Contiguous United States | (Note: Please allow an additional two (2) business days for order processing)
International or Alaska/Hawaii - Please visit our extended Shipping & Return page for additional info.
No Hassel Returns!
Contact us by phone or email and our customer service team will make it right.
Suspenz will take care of shipping fees on replacement products and parts. However, customers outside of the 48 contiguous states will be responsible for shipping costs. All returns are subject to a 15% restocking fee.
I have used these twice now and they work really well. I have 13 1/2 ft heavy kayak and this product is enabling me to be able to transport it to and from my truck as well as to the water. It works really well on sand. I have used it twice across grass with some gravel in it.
Catherine Lang Mewborn
OUTSTANDING ON SAND
After several attemps to pull my kayak through the sand with smaller wheels, this one is just right(Goldilocks)!
My husband is thrilled!
Got this for his 60th bday present. He's an avid kayaker, but lugging the kayak to the water with a cheaper cart was really causing him some hurt. This makes things much easier. Sturdy, easy to use, and well worth the cost!